Plan
Premium
Country
Canada
Device
Android
Operating
My Question or Issue
I gave spotify as a gift and I need to replace the credit card information without the account email because I don't have it. I do have the 10 digit account that shows up on the credit card bill. How do I switch billing with this?
Hi,
I don't exactly understand what you mean. Do you try to redeem a gift card or do you buy one?
For redeem check:
For buying one. How does this work, does spotify support this or is it via a 3rd party?
Thanks,
René
Hey @Sarahhart, thanks for reaching out to the Community!
To confirm and help you further - you have a Spotify Gift Card and you want to use it on your account but you don't have access to it?
If that's not right, please let me know what's happening in some more detail and I'll be happy to help.
Thanks!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…