My dad just passed, my mom wants to keep his playlists in her account, how?

[Gpires710]

Hey,

My dad just passed last week. My mom wants to keep his playlists/data in her account, is it possible to transfer his data to her account without vanishing her data from her own account?

Thank you very much.

Kind Regards, Gabriel Pires.

[Anyk17]

Hi,

I extend my deepest condolences for the loss of your dad. I can imagine how crucial it is to keep data access during this challenging time. Allow me to guide you through the available options to provide the support you need.

• If you already have access to the account, you can get the playlists and songs for your mom to follow or even copy into her own account.
• If you prefer to get help transferring the playlists you want to keep, you can contact support.

Please choose the option you feel more comfortable with to keep access to the music. Let me know if you have any other doubts, I'm here to help and support in any way I can.

[Gpires710]

Thank you very much!!!

I'll try the step 1 and if i'm not able to do it i'll do the #2.