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My downloaded songs became invalidated!

My downloaded songs became invalidated!

I am a spotify premium member which allows me to download songs to my iPhone 6.  I downloaded over 2000 songs for a road trip.  During the trip at some point I got a strange message saying that I could not log in (since I was in a National Park with no cell phone coverage).  Next thing I new, the little green "downloaded" status disappeared from all the songs that I had PAINSTAKINGLY downloded to my device.  

 

Strongly considering going back to Apple, since that's what I had to revert to after "my" songs were taken away from me by some authorization error.

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1 Reply

Hey @DYNACOMP!

 

It's not cool that this happens. However, it's easy to fix it. Just head to https://www.spotify.com/account/offline-devices/. Remove every device and then, reinstall the app with these steps. You'll have to re-download the music, but that should do the trick!

 

Let us know how it goes 🙂

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