My email was changed without my permission I just want my account back

[Isiahishere]

Honestly I wish I had found out about it sooner. The hacker has had access to my account for almost a full day. I can't use the forms because they send an email to the new hacker email which doesn't help me at all. I need help. Please

[manimecker30 · Accepted solution]

First you need to get in touch using another platform, like Facebook or Twitter. They are going to ask you several questions about your account, and if you paid an Premium suscription, be sure to have your payment details with you (PayPal account, credit card or debit card, or any payment method you used) so they can recover your account.

You can contact them via Twitter at @SpotifyCares or via Facebook at SpotifyCares, they usually respond within 24 or 48 hours.