Announcements

Help Wizard

Step 1

NEXT STEP

My facebook login has no email address attached need help

My facebook login has no email address attached need help

My Question or Issue

When I login I have no info on my facebook login

It looks like my email address login and facebook login are seperate

Can I fix this because I cannot get the google home mini without it

*snip*

 

Thanks

 

Reply
1 Reply

Hey @dunphyj 

 

Normally this happens when a duplicate account exists, one with a Spotify username / password and one with your Facebook details.

Did you get an email receipt for your subscription purchase? In it, it shows your Spotify username:

 

Username/ID:        xxxxxxx

Logout of the app, and be sure to use it to login to your account. It's the one with the Premium features. If you see a random number, that's your actual Spotify username, which was assigned automatically to you when you created your account through Facebook. If you see it in your receipt, you need to use the Log In with Facebook button.


Hope it helps. 🙂

 

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts