My family members are not able to join my Spotify family

[wyco0906]

My family members are not able to join my Spotify family, they joined for first month but on second month they got kicked out by the system. It doesn't work even they key in the same address..

[Hubo]

Hey @wyco0906! Welcome to the community!

That's not cool. Just to confirm, do you all reside on the same address? Let me know.

Take care! 🙂

[wyco0906]

@huib yeah.. but still can't join.. don't know why

[Hubo]

Hey @wyco0906! Thanks for coming to the community!

Alright, thanks! You can contact someone from Spotify using this form. Someone will take a look backstage and make sure everything's okay! Let me know if you have any other questions.

Take care!