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My girlfriend died of cancer, I want to delete her account completely...

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My girlfriend died of cancer, I want to delete her account completely...

user-removed
Not applicable
2016-04-04 02:19 PM

Is this possible? I have of course cancelled premium...

 

Thomas

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Avatar of Maxim
Spotify Star
Spotify Star
2016-04-04 03:55 PM

Hey @user-removed and welcome to the Spotify Community!

 

Spotify Customer Support can do that for you.

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours, sometimes even faster.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Marked as solution

Avatar of Maxim
Spotify Star
Spotify Star
2016-04-04 03:55 PM

Hey @user-removed and welcome to the Spotify Community!

 

Spotify Customer Support can do that for you.

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours, sometimes even faster.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

user-removed
Not applicable
2016-04-04 08:42 PM

Thanks!

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