Help Wizard

Step 1


My library and playlists are gone

My library and playlists are gone



I have a problem. I recently tried to connect to Spotify via Facebook on my other PC, but it does not allow me to connect to Facebook (network settings). So I've added two songs to my new regular (not Facebook) account that I  started there and I somehow connected it with my main (Facebook) account. But when I came home, all my songs from original account were removed and only the two songs were available. Is there a way to restore my original library? Thank you.


I am using only PC Windows versions.

1 Reply

Hey @sangirus!


Most likely you'll need to close one of the accounts and move the music to the remaining one. The support team will give you a hand with it. You can reach them on Facebook or Twitter at @SpotifyCares or via email here.



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