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My lost account

My lost account

 

Plan

Free/Premium

Country

U.S.

Device

(Iphone 8 plus)

Operating System

iOS 12.1.4

My Question or Issue

So , I'm using a spotify account that I don't know the email too but it tells me the username I have premium on it and i've been trying to cancel it but I don't know the account info only the username. I've been looking at different posts but i've had no luck if someone could help or tell me what I could do that would be greatly appreciated.

 

Reply
2 Replies

Hey there @chris691,

 

To locate accounts listed with your details you can visit this help page.

 

However, from previous experience, it's best you reach out to support using this contact page and have them take a closer look for you.

 

Hope this help 😃

Hey there @chris691,

 

Thanks for posting and welcome to the Community!

 

If you're having troubles accessing your Premium account, you can use the username displayed on your receipt to recover your account by following the steps here.

 

Let us know how you get on 🙂

KaterinaModerator
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