Help Wizard

Step 1

NEXT STEP

My music is gone

My music is gone

I had a premium account, and one month the payment did not go thru. I restarded my account, and no all my music is gone! HELP!! 

Reply
1 Reply

Hi @user-removed,, thanks for coming to the Spotify Community.

Not to worry, your Spotify playlists haven’t disappeared—it sounds like you’ve accidentally created a second account and signed into that one instead. I recommend checking out the FAQ page ”Can I create multiple accounts?” here. There you can determine if you have a second account, and what steps to take next.

Thanks and please me know if you have any other questions!

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts