My music is gone

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My music is gone

117603776
Newbie

I had a premium account, and one month the payment did not go thru. I restarded my account, and no all my music is gone! HELP!! 

1 Reply

Re: My music is gone

Rock Star 15
Rock Star 15

Hi @117603776,, thanks for coming to the Spotify Community.

Not to worry, your Spotify playlists haven’t disappeared—it sounds like you’ve accidentally created a second account and signed into that one instead. I recommend checking out the FAQ page ”Can I create multiple accounts?” here. There you can determine if you have a second account, and what steps to take next.

Thanks and please me know if you have any other questions!

LukeRock Star 15
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