Announcements
Hi folks! We're aware of reports about your Wrapped stories misbehaving and we're looking into it. We've managed to fix the issue with the Wrapped banner/stories not showing up. More info here. If the stories cause your app to stop responding, please subscribe here. Also, check out our Wrapped FAQ for answers to common questions.

My name as changed...

Reply

My name as changed...

Regular

 

Hi 

 

I took a new premium subscription to Spotify but I'm having a lot of problems!

 

One that is quite annoying, my username has changed to a name consisting of numbers and letters. Previously it was my name and surname Facebook.

 

What is going on ?

 

10 Replies

Re: My name as changed...

Rock Star 12
Rock Star 12

Hey @Malogurote!

Sounds like you might have opted out of sharing your data with Facebook. You can check this on your account page here.
You should also make sure that on Facebook's end here, Spotify has to be allowed to have access to personal data.

 

Hope this helps and have a nice day!

Jose_MRock Star 12
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: My name as changed...

Regular

Hey !

 

Thank you for your reply. Data processing is enabled on both sides! Hence my misunderstanding.

 

Everything was displayed very well until I took this new subscription. Yet I have never had this problem before.

Capture.PNG

Re: My name as changed...

Rock Star 12
Rock Star 12

Hi there!

It sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out the FAQ page "Can I create multiple accounts?" here for more info.

Hope this helps!

Jose_MRock Star 12
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: My name as changed...

Regular

No, I always connected with Facebook. All my playlists are there. My Facebook name has just been changed to another weird name.

 

😞 

Re: My name as changed...

Casual Listener

Spotify has started using auto generated usernames. And apparently, once you make some changes to your account (such as opting out from a subscription ), you end up with a new stupid messy random username.

it happened to me when i tried to create a new account as i couldn't choose the username of my choice and ended up with one of these stupid random ones.

Hope this helps 

Re: My name as changed...

Regular

Oh **bleep** 😮

And how did you do to find your old name ?

Re: My name as changed...

Casual Listener

Oh, this is my old account.

Sometimes i create secondary accounts for to benefit from promos.

 

You can't customize usernames anymore

Re: My name as changed...

Rock Star 12
Rock Star 12
Hey, not to worry. That username you're seeing is an auto generated username to identify Facebook created accounts. You should be able to see your Facebook display name if your account's linked to Facebook though so no worries. This seems to be a temporary blip, can you try unlinking and linking your Facebook account again?

Hope this helps and keep me posted!
Jose_MRock Star 12
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: My name as changed...

Regular

Hey,

 

Thank you for your reply.

 

Unfortunately I can not unlink my Facebook account because I created my account Spotify with this one at the time 😞

SUGGESTED POSTS