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My old account is inaccessible

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My old account is inaccessible

Visitor

Plan

Premium

Country

United States

Device

(iPhone 8, Desktop)

Operating System

(iOS 10, Windows 10,)

 

My Question or Issue

I got logged out today on my desktop and phone, the password i know i would have used for this account does not work and i don't know what email it is using as i have another non premium account from years ago with my main email. If anyone knows how i can verify it is my account and get it back i would greatly appreciate it. Or at the very least get this account to stop charging me for premium and i can start over. 

2 Replies
Highlighted

Re: My old account is inaccessible

Roadie

Hi, you can contact Customer Support with proof that you own the account and they may be able to help you regain access.

Highlighted

Re: My old account is inaccessible

Community Legend

Hey there @fortakeout,

 

Thanks for reaching out! 

 

Just so you know, if you can't log in in the future, it's worth it to check out this article first. It has all the necessary steps you can use to find out your login data.

 

We hope this helps 🙂

PetyaModerator
 
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