Plan
Premium Student
Country
US
Device
(iPhone 11
Operating System
(iOS 10
My Question or Issue
Hi there @Jordibrost,
thanks for reaching out to the community !
In order to sort your payment issue, i would suggest making sure that the country listed on your account matches the payment method you're providing.
To do so, please visit your account overview page at Spotify.com and check that all the info is indeed correct.
Then, use this two help pages to first of all view the available methods for you and troubleshoot any issue you may have during the process:
- Payment methods support page
- Payment troubleshooting support page
Let's start with the above and move forward.
Waiting to see how you did 🙂
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