My plan is associated with partner

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My plan is associated with partner

Tomze
Newbie

Plan

Premium

Country

Canada

 

Device

(iPhone 7 amd 6S)

Operating System

(iOS 10)

 

My Question or Issue

My plan is associated with Rogers, I recently got an SMS stating effective Feb.13 my spofity won't work, and I need to update the bill payment method and I dont have an option to do that online. My spofity still works, however I would like to try premium for family.

 

1 Reply

Re: My plan is associated with partner

Rock Star 6
Rock Star 6

Hi there,

 

You'll need to reach out to Rogers if you want to cancel your current subscription. 

 

Once you're back on the Free plan, you will be able to subscribe to Premium for Family.

 

Hope this helps! Have a great day :)

BruneliciaRock Star 6
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