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My playlist has been deleted and I have not logged out or logged in or changed anything

My playlist has been deleted and I have not logged out or logged in or changed anything

Hi, one of my playlists got deleted. I tried to play it on my computer as I had been the night before and did not close it yet, it was being buggy and did not play, so I force quit the app and reopened it. When I reopened it it wasn't there anymore. the Spotify app often freezes on my computer so I have often had to force quit and reopen many times before and I have never run into this problem. I have a premium account on a family plan, and have been on it since october. I tried to go into the recovered playlists section of my account but the playlist is not there. My playlist still just remains empty both on my computer and my phone. what can I do to get my playlist back?

Thanks

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2 Replies

Hi.

Check with Spotify support if they can dig up your playlist. Contact can be done here:
Contact form:
https://support.spotify.com/contact-spotify-support
Facebook:
https://www.facebook.com/SpotifyCares
Twitter:
https://twitter.com/spotifycares

ugh thank you! contacting support was what I was looking for. 

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