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My premium account has been hacked!

My premium account has been hacked!

Hello,

 

I recieved an email yesterday stating that my accounts primary email address has been changed, which was definately not me, and it would seem they have changed the password also as I can no longer login with my username.

 

I've contacted the account details changed and filled in the contact form where you can leave any email address quite a few hours ago.

 

How long is it estimated to retrieve my account? I'm rather concerned as I has billing details on this account

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1 Reply

 

Hey @hazzic76

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

 

An advisor will get back to you within 24 hours.

MaximSpotify Star
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