My premium account has been hacked

[Broono]

My account has been hacked.  I've logged in to find all of my playlists, starred etc deleted.  I can see the other person creating playlists for music I wouldn't listen to.

But I can login in via my Facebook to this page but I can't reset my original Spotify username/password because the person hacking has reset the password.

Somehow my email has changed to monster424@hotmail.se which is NOT my email address attached to this account. 

Could you please treat this as a matter of urgency.

Case #: 341790

I'm very uncomfortable with someone else having access to my account.

[Sam]

Hi Bobby,

I'm sorry to hear this. You should hear back from the accounts team shortly.

[RhaneVince]

My phone was stolen year ago and my spotify account was logged in there. My account was hacked and though I can log in through facebook my problem is there's this email ********@yahoo.com in my account details AND ISNT MINE. Spotify wont let me change the email cause the password was changed by the one who stole my account too. HOW DO I RECOVER THIS HELP

[dbuck-3]

I cannot login to my account; i cannot reset my password.  The account billing info was altered and incorrect and i cant updat eit.  please advise.  this is my 5th email dbuck-3

[dbuck-3]

disabled on 4/2: Order ID: 466776255849079

then case# 07932586; #07940450; #07946231Still nothing for dbuck-3

I would like to reset password and provide new credit card

[user-removed]

My spotify account has been hacked too ! 

email : davi*********@gmail.com  (starred for security).

[dora_prado]

I have the same problem! So the password reset will only work for the hacker, whose email address is taking control!!!
Need a solution asap!
Thanks

[Melody]

Hey!

Sorry to hear this.

In this case, i'd recommend reaching out to Support:

1. Email - https://www.spotify.com/about-us/contact/contact-spotify-support/

2. Twitter - https://twitter.com/SpotifyCares

3. Facebook - https://www.facebook.com/SpotifyCares

They'll be able to take a closer look backstage, don't worry.

Best,

/M

[JordyBongaerts]

I got the same problem, my original email jb98@ziggo.nl has been changed to nugifawo@getapet.net and the password has also been changed

so i cant listen to my music and cant change my password or email adress.

Please help!!!

[user-removed]

Hi 

My account is hacked by Iphone user called Yu6fer (alway listning to Frensh music)

I have reset my Facebook loging and reinstalled my spotify app - but he still use my account.

How can we stop Yu6fer?

Br.

Morten 

[Ben3981]

My premium account has been hacked, the email address has been changed and i cannot access my account to fill out the contact us form, please can you help!?