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My premium account has been hacked

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My premium account has been hacked

Music Fan

My account has been hacked.  I've logged in to find all of my playlists, starred etc deleted.  I can see the other person creating playlists for music I wouldn't listen to.

 

But I can login in via my Facebook to this page but I can't reset my original Spotify username/password because the person hacking has reset the password.

 

Somehow my email has changed to monster424@hotmail.se which is NOT my email address attached to this account. 

 

Could you please treat this as a matter of urgency.

 

Case #: 341790

 

I'm very uncomfortable with someone else having access to my account.

4 ACCEPTED SOLUTIONS

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Re: My premium account has been hacked

Spotify
Spotify
Hi Broono,

Another message is on the way. Let us know how that works for you.

View solution in original post

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Re: My premium account has been hacked

Music Fan

Thx U can close the discussion.

 

Smiley Very Happy

View solution in original post

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Solution!

Re: My premium account has been hacked

Spotify
Spotify
Hi pb_1988- Thanks for filling out the contact form for us.

An email is currently on its way.

View solution in original post

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Re: My premium account has been hacked

Music Fan

My name is Bobby Perry  , I own a production company (BLUE BOBBY PRODUCTION) and a records Label (AKILA RECORDS). My account was hacked by a criminal from Richmond Texas . He has hacked into all my other accounts at one time or another . He hacked my Face book account and was selling counterfeit concert tickets . He is linked to a outfit name TUNE-CORE whom we are taking to court in a law suite for copyrights Infringement . This is the criminal that hacked my spotify account . I have wrote you about this before from my email . My name is on the credit card so what is the problem now . I should have had my account by now and I asked you to notify the proper authorities This matter involves a credit card , mine. Please make sure I get my account back in full . I am trying to build a fan base from face book and twitter  I have answered the email you sent several times ,what else you want , me to stop the credit card payment until I get fair treatment from spotifuggle The account is in the name of Bobby Perry , read the credit card.

 

                                                   BLUE BOBBY PRODUCTION

                                                   AKILA RECORDS...

                                                  BOBBY PERRY

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Bobby Perry -       IN THE CITY...jpg
29 Replies
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Re: My premium account has been hacked

Spotify
Spotify
Hi Broono - There's an email on its way to you now--please have a look in your inbox.
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Re: My premium account has been hacked

Music Fan

I've sent you a reply with details you asked.

 

Will it be solved quickly?

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Re: My premium account has been hacked

Music Fan

No more news from you or support...

 

My account is always in use by another one. Is it really difficult to change an email and send me a password reset...

 

News will be appreciate...

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Solution!

Re: My premium account has been hacked

Spotify
Spotify
Hi Broono,

Another message is on the way. Let us know how that works for you.

View solution in original post

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Solution!

Re: My premium account has been hacked

Music Fan

Thx U can close the discussion.

 

Smiley Very Happy

View solution in original post

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Re: My premium account has been hacked

Newbie

My account has been hacked as well!  I cannot reset my password because the little a$$hole that hacked me changed my email address! Please assist.  Username is paulb1988.

 

 

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Re: My premium account has been hacked

Music Fan

Go here : http://www.spotify.com/fr/about-us/contact/contact-spotify-password/

 

Explain what's happening and it will give you a reference number, then support will help you...

 

 

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Solution!

Re: My premium account has been hacked

Spotify
Spotify
Hi pb_1988- Thanks for filling out the contact form for us.

An email is currently on its way.

View solution in original post

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Re: My premium account has been hacked

Casual Listener

My accout is also hacked. The e-mail address is changed by adding .del after my real address, and I am not allow to correct it. Please, respon ASAP

 

Regards 

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