My premium account is hacked, please help!


My premium account is hacked, please help!

Casual Listener

My account seems to be hijacked by someone and I was able to log in through Facebook but not change password or email, because I needed the current password. 


I am currently paying for a premium account that I have no access to. Could you help me get my account back!


Rock Star 24
Rock Star 24

Hey everyone,


Sorry to hear that you think your account’s been taken over.


If you notice any of the following occurring on your account unexpectedly, your account may have been taken over.

  • Your password is no longer working.
  • The email address associated with your account has changed.
  • Playlists have disappeared or been added.
  • Subscription changes (Note: We never display your full payment information).
  • Someone else's Facebook has been connected to your Spotify account.

Check out the steps under ‘What do I do if my account has been taken over?’ in this support article for what to do next.

Hope this helps!

MaximRock Star 24
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