My premium account is hacked, please help!

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Re: My premium account is hacked, please help!

Rock Star 23
Rock Star 23

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osorniosRock Star 23
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Re: My premium account is hacked, please help!

kir8y
Newbie

My account has been accessed. He changed the name on my profile to reflect his, and he changed the profile on my account to his face. I did not authorize this at all and never gave him permission, I have also caught him using my account while I was at the gym. I would like this resolved as soon as possible. Thankfull I was able to change my password, but I cannot change his name from the account or his picture.<snip-moderator edit>

Re: My premium account is hacked, please help!

knules
Newbie

I'm having the same issue and still not seeing how to tell them to contact me at another email

Re: My premium account is hacked, please help!

Rock Star 23
Rock Star 23

Hey @kir8y,

 

You should login to the Desktop app, and unlink Facebook (Preferences > Disconnect from Facebook). Give it a little while and your account will return to show just your username and no profile pic.

osorniosRock Star 23
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Re: My premium account is hacked, please help!

Rock Star 23
Rock Star 23

<snip-moderator edit>

osorniosRock Star 23
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Re: My premium account is hacked, please help!

Nas7245h7ily
Newbie
I just got hacked and I can't get in or nothing someone please help me

Re: My premium account is hacked, please help!

Rock Star 23
Rock Star 23

<snip-moderator edit>

osorniosRock Star 23
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Re: My premium account is hacked, please help!

user-removed
Not applicable

Can somebody help me? My account was hacked, I just noticed it a while ago. I cant log in, my password was change and also my email. Please help me

Re: My premium account is hacked, please help!

Rock Star 23
Rock Star 23

<snip-moderator edit>

osorniosRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
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Re: My premium account is hacked, please help!

thedan
Newbie

Hi, my account has been hacked. Both e-mail adress and password has been changed but i can log in using facebook, however i can't change neither e-mail adress or password. When i try troubleshooting this with spotify the answer from spotify goes to another e-mail adress than mine so this is **bleep**ing frustrating... 

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