My premium account is hacked, please help!

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Re: My premium account is hacked, please help!

kallemannnj
Casual Listener

My account is also hacked. I can log in with my fb-account. But I cannot change the password or email. All my playlists are deleted. Sent in a case to support. <snip-moderator edit>

 

And the hackers email is on my profile here to!!!

Re: My premium account is hacked, please help!

timmcknight
Newbie

<snip-moderator edit>

 

Re: My premium account is hacked, please help!

dbx007
Newbie

My Account is hacked.... since Friday, I havent got any reply from customer support. My Pw has changed, new playlists have appeared when browse my profile as guest and email resets wont work. <snip-moderator edit>

Re: My premium account is hacked, please help!

mikeHelp12
Casual Listener

My Premium Account has been hacked also.<snip-moderator edit>

 

Thanks,

 

Michael

Re: My premium account is hacked, please help!

MattSuda
Community Legend

<snip-moderator edit>

Re: My premium account is hacked, please help!

Teresa
Roadie

<snip-moderator edit>

What's a Spotify Rock Star, and how do I become one?

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Re: My premium account is hacked, please help!

mikeHelp12
Casual Listener

Thanks guys.  Spotify has replied this morning with some verification questions.  Hopefully we can get this sorted today as my account is now temporarily locked.

 

I will update you when I have more information.

 

Thanks,

 

Michael

Re: My premium account is hacked, please help!

mikeHelp12
Casual Listener

Problem has been solved.  Thanks everyone!

Re: My premium account is hacked, please help!

MattSuda
Community Legend

You're welcome!

Re: My premium account is hacked, please help!

Jaydollah
Regular

Hey Teresa, can you help me out too? Same thing is happening to me! They replaced my email address with theirs

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