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My premium subscription was changed to a family subscription and i was unaware

My premium subscription was changed to a family subscription and i was unaware

I've been using Spotify for almost a year now and not too long after downloading it I bought a regular premium subscription for $9.99 per month. I was checking my bank account this morning and found that I was being charged for the family subscription for a few months now. I just would like to know how this is possible and if there's any way i could be reimbursed for the 5 dollars extra i've been unknowingly paying every month. Thank you.

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1 Reply

Hey @Ryanrulez33!

 

We'd recommend you get in touch with us via this contact form.

 

You can also find us on Facebook or Twitter.

 

Give us a shout, we'll be happy to help.

 

Anyk17

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