My premium wont kick in even though I payed!

[Kluckisen]

A week ago Spotify tried to draw money from my account but failed, I had blocked internet purchases... But I updates the info and august 12 Spotify got their money as I can see on my bank account, everyting went smoooth, but then, yesterday the 14th, the premium functions started to fail! Why is that, will it start working again?

[FabianS_Bogota]

Hey @Kluckisen!

That's not cool. If you already made a payment but the Premium functions are not active, the best thing to do check with the support team. You can reach them on Facebook or Twitter at @SpotifyCares or via email here.

Cheers!