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My premiums account hacked

My premiums account hacked


It's been over two 3 days and two tickets and I can't get a response to my account that has been hacked. My login used to be francoeu.

The ticket is 00711825.

Is someone at spotify who can help?

Reply
2 Replies

Hi francoeu, I'll look into this for you and will send a reply shortly over e-mail.

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Just a little update - this has been escalated to our payments team who will be in touch in the near future.

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For Twitter support, find us at @SpotifyCares.

Follow me on Spotify.

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