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My prepaid cards PIN is not working?

My prepaid cards PIN is not working?

Hi!

Got an prepaid card in the value of 100 SEK, which would be able to pay premium for a month, but when I tried using the PIN it was not working. I have tried a several times but it just won't work. Is there anything I can do? Is there anything wrong with the PIN?

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2 Replies

What error are you getting? 

Be sure you are entering the PIN exactly as it is on the card - they are case sensitive and often have letters than look like numbers and vice versa. 

Peter
Spotify Community Mentor and Troubleshooter

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I have the same problem, I have tried changing some letters to numbers. It does not work. What can I do?


@Peter wrote:

What error are you getting? 

Be sure you are entering the PIN exactly as it is on the card - they are case sensitive and often have letters than look like numbers and vice versa. 


 

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