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My prepaid subscription ended early

My prepaid subscription ended early

mm4rs0

Hi, I activated a 3 month premium  gift card on 2-15-13.  It ended yesterday (5-11-13).  I wasn't given a notification either, and the card no longer exists under the subscriptions/payment part of my account.  I'm really confused about this, and I hope someone can help.  

 

Thanks in advance,

Mm4rs0

Reply
3 Replies

Joe

I suggest you submit an online contact form and someone at Spotify can look into it for you. If you get an automated reply, make sure to reply to it directly (even if it's from a no reply) and it will be sent to the Spotify staff.

Peter__

Hey 🙂 

 

Are you sure you are logging into the correct account? 

Its amazingly easy to have 2, one with a Spotify username and another through Facebook. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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mm4rs0

Yeah, I'm sure I'm logging in with the right one.  I'll send spotify a message

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