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My profile photo is not me

My profile photo is not me

Help!! 

 

I think someone had previously linked my email address to a spotify account. When I started my account with my email address I had to go through the forgotten password steps but as it is my email adress I was able to access the account. The profile photo is not me and the username doesn't annoy me too much but I don't want to continue looking at some one elses face who has been using my email address to sign up to things. 

When I go into help it says if I scroll over the photo it will give me an option to change.... no luck .

 

Thanks

Reply
1 Reply

Hey there, @jd87jd87jd87!

 

Thanks for getting in touch on the Community.

 

This sounds like one for Support, don't worry they'll be able to help backstage.

We'd recommend contacting them one of the below ways:

 

Email: https://www.spotify.com/about-us/contact/contact-spotify-support/

Twitter: https://twitter.com/SpotifyCares

Facebook: https://www.facebook.com/SpotifyCares

 

Many thanks,

/M

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