My spotify account is hacked and premium cancelled!

[deeyousee]

Hi,

Yesterday I noticed that someone was using my account when I opened Spotify. (Could see the name of the device). I could Aldo see that ssomeone has created a new playlist called "Valentin". After that I changed my password and thought the problem was solved. Although, I've just received an email from Spotify saying that I've cancelled my Premium subscription (which I most defintely haven't!) 

Now I can't login to my account at all and I would appreciate some help before I freak out here. I have 8 years of collected playlists in my account and would be devestated if this can't be restored. 😞

Thank you so much for helping out!

deeyousee

[DasPeter]

Hey @deeyousee!

Please contact support here so they can help you fix this asap.

If you receive an automated email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Hope this helps! ♫

[deeyousee]

Thanks DasPeter!!!