My spotify premium isn't working

[Juliekvamme]

Sa I've had premium for a couple of months now, but today it suddenly said that I was not premium user. I have paied and everything should be normal but it just doesn't work. I tried to sign out and in. And I tried to uninstall the app and than install it again. It still doesn't work.

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.