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Plan
Premium
Country
Turkey
Device
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
Windows 10
My Question or Issue
Hello my username changed with my random letters an numbers and my profile pcture changed with unknown picture i cant change my username and my profile picture
screenshots are in attach
Solved! Go to Solution.
Hi @CemtheWolf,
thanks for you quick response !
It seems like a small connectivity issue as sometimes your designated security created username (all users get it for security reasons) appears, however all other users see your display name as it is.
What i would like you to try is to visit your account overview page, scroll down a bit and click on "Sign Out Everywhere".
This will have your account signed out across all devices and when you log back in it might shake things up a bit.
In the meanwhile, post back with your original username so i can look it up on my personal account and check out this support page.
Waiting on your update 🙂
Hi there @CemtheWolf
thanks for reaching out !
Have you performed any changes in your account details lately ?
Is you account Facebook based or email ?
Thanks for your cooperation 🙂
No i didnt make any change and my account is email based
Hi @CemtheWolf,
thanks for you quick response !
It seems like a small connectivity issue as sometimes your designated security created username (all users get it for security reasons) appears, however all other users see your display name as it is.
What i would like you to try is to visit your account overview page, scroll down a bit and click on "Sign Out Everywhere".
This will have your account signed out across all devices and when you log back in it might shake things up a bit.
In the meanwhile, post back with your original username so i can look it up on my personal account and check out this support page.
Waiting on your update 🙂
Hi @CemtheWolf
thanks for bearing with me and trying out all of my advises !
All looks good on my end as i went on a searched for your profile.
Glad to hear it all works now.
Enjoy Spotify 🙂
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