Announcements

Help Wizard

Step 1

NEXT STEP

My username shows as string of numbers, and no profile image, for friends

My username shows as string of numbers, and no profile image, for friends

Premium

USA

 

Device

Android, Mac

 

My Question or Issue

 

When friends are looking for my activity or profile, they're only seeing a string of Numbers instead of my user name, and no profile image. Once they are at my profile screen they see my name and photo on mobile. On desktop, only my photo shows, but my username remains numbers.

 

This is making it hard for my friends and family to find or recognize me on Spotify. My facebook account is still connected to my Spotify, so it's not because I cancelled FB .

 

Can someone help? Thanks

Reply
3 Replies

Hey @JessLPH 

 

The string of numbers is actually your username, Its issued to you when you first create the account. Sometimes the number username will show on your App, however after a few days it should update itself to your name.

 

Happy Listening

Keanu_C

Keanu_CSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

My account is older, and my username is displayed as numbers

 I have a profile picture but my user name is a string of numbers for over a week now

Suggested posts