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My username shows as string of numbers, and no profile image, for friends

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My username shows as string of numbers, and no profile image, for friends

JessLPH
Newbie

Premium

USA

 

Device

Android, Mac

 

My Question or Issue

 

When friends are looking for my activity or profile, they're only seeing a string of Numbers instead of my user name, and no profile image. Once they are at my profile screen they see my name and photo on mobile. On desktop, only my photo shows, but my username remains numbers.

 

This is making it hard for my friends and family to find or recognize me on Spotify. My facebook account is still connected to my Spotify, so it's not because I cancelled FB .

 

Can someone help? Thanks

3 Replies

Re: My username shows as string of numbers, and no profile image, for friends

Keanu_C
Rock Star 8
Rock Star 8

Hey @JessLPH 

 

The string of numbers is actually your username, Its issued to you when you first create the account. Sometimes the number username will show on your App, however after a few days it should update itself to your name.

 

Happy Listening

Keanu_C

Keanu_CRock Star 8
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Re: My username shows as string of numbers, and no profile image, for friends

ramosh2018
Newbie

My account is older, and my username is displayed as numbers

Re: My username shows as string of numbers, and no profile image, for friends

GaryB
Gig Goer

 I have a profile picture but my user name is a string of numbers for over a week now

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