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My username turned into a code and I cant access my account

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My username turned into a code and I cant access my account

Casual Listener

Helllo, yesterday I noticed that my name had turned into a strange code: 21el4fe64i6yb3cljlh6lgivi. After I saw this I decided to relog, but after i logged out i couldnt enter my account again. I tried to log in with facebook and it turned out i have one more account, but without any of my playlists and most importantly without my premium subscribtion. This is how my acc looks now

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Re: My username turned into a code and I cant access my account

Roadie
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Re: My username turned into a code and I cant access my account

Casual Listener

Hey,
thanks for the fast answer, but sadly the problem is different ;/ it has nothing to do with me disconnecting my facebook profile and the code that my name turned into is different.

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Re: My username turned into a code and I cant access my account

Roadie

Umh, that's sad to hear. Luckily there is another way to solve this problem. You can easily open a ticket here : https://support.spotify.com/us/contact-spotify-support/?

 

I think that this is a miss sync that is not being recognized by the system.

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