Announcements

Help Wizard

Step 1

NEXT STEP

NEED HELP LOST MY EMAIL NEED TO GET IN MY OLD ACCOUNT

NEED HELP LOST MY EMAIL NEED TO GET IN MY OLD ACCOUNT

I made a new account to subscribe to premium but i forgot my email and password for that accound. I need to get in to that account to cancel my subscription. PLEASE HELP ASAP 

Reply
1 Reply

Hey @leah_beth89

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts