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NO PUEDO INGRESAR A UN PLAN FAMILIAR

NO PUEDO INGRESAR A UN PLAN FAMILIAR

ME QUIERO UNIR AL PLAN FAMILIAR DE UN AMIGO, VIVIMOS EN EL MISMO DOMICILIO Y AL MOMENTO DE PONER LA DIRECCION ME DICE QUE NO TENEMOS LA MISMA DIRECCION, YA ANTES ME HABIA UNIDO A SU PLAN PERO DESDE QUE SE RENOVO LA SUSCRIPCION YA NO ME DEJA INGRESAR

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Hola @BDPB93, welcome to the Spotify Community!


Don't worry, the Spotify Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and the email address of the person you'd like to invite to your plan.

 

You can also use our Contact Form to get email support

 
Let me know if you have any other questions.
 
 
BittencourtSpotify Star
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ME QUISE UNIR AL PLAN FAMILIAR DE UN AMIGO, ME MANDÓ LA INVITACIÓN POR CORREO, VIVIMOS EN EL MISMO DOMICILIO, SIN EMBARGO  AL MOMENTO DE PONER LA DIRECCION ME DICE QUE NO TENEMOS LA MISMA DIRECCION, YA ANTES ME HABIA UNIDO A SU PLAN PERO DESDE QUE SE RENOVO LA SUSCRIPCION YA NO ME DEJA INGRESAR

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