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NUS discount not working

NUS discount not working

I have tried to renew my subscription to premium using the NUS discount link, yet when I paid the receipt says I am still to be charged the full £9.99/ month. I cannot find a way to get the discount, how do I do this and will I still have to pay £9.99 for this month?

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1 Reply

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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