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Name-change on facebook

Name-change on facebook

Plan

Free

Country

UK 

 

Device

iPhone SE

Operating System

iOS 10

 

My Question or Issue

Hi there!

I changed my name on facebook. After that I disconnected my Spotify account and reconnected it with Facebook, hoping that it would adjust and use my new name. It didn't. Having used my new name is very important to me.

 

I would also create a new account of that's necessary. But I'd like to connect it with facebook and whenever I do that it just switches to my old account with my old name. 

 

What can I do to have my new facebook name as my name on Spotify?  

Thank you

Louka 

Reply
2 Replies

Hi @LoukaJule

Try making a new account using a new email. 

I hope that would help.

Hey @LoukaJule.

 

This might actually have something to do with your privacy settings. Make sure that you haven't disabled Facebook data processing from your privacy settings here.

If it's disabled, enable that option (should be green). The change may take up to 48 hours. We suggest that you log out from both Facebook and Spotify and back again for the change to synchronize. 

 

Let us know how it goes 🙂

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