Need Admin help please!

[Dragonjump]

Hi!

Sorry but on my account a certain album, Straight No Chaser's "Under the Influence" won't play and my playlist will stop any time it comes accross one of the songs from it. Please help!

[MichaelW]

Hi there,
Welcome at the Spotify Community!

Are you in the same country as you was when the song could play? Otherwise, it might be because legal rights or the legal owner, artist, or music label decided to remove the songs. 

Could you please copy the Spotify HTTP link for me so I can take an look? 

(Right click -> Copy Spotify HTTP link)

[Jordi]

Hi @Dragonjump welcome!

Is that song greyed out for you? Or does it give an error? (e.g "Can't play the current track"). 

[Dragonjump]

Jason Mraz

okay.. that's the link, thank you. Um yes i'm in the same country. Same city same everything. It just won't play and gives the message can't play this track for the entire albums worth

Thank you!

[Dragonjump]

it gives that error exactly!

[Peter__]

Does that track also appear under "Local Files" on the left of your client?