Need Help - email changed

[TruNemesis]

Plan

Premium

Country

US

Device

PC/GALAXY

Operating System

Windows 10

My Question or Issue

Your previous email address was: **bleep** It's now: **bleep**

	If you meant to do that, then no worries. It's business as usual for you.

	If this wasn't you,**bleep** to let us know. We'll look into what's happened.
This was not me and this was changed without my permission. I had to make this account since I am unable to login to original so not same email

[Billy-J]

Hey @TruNemesis, thanks for reaching out to the Community!

I’m sorry to hear about this! In this case, I’d recommend checking out this support article for the next steps to take. On that page, skip to the last step and get in touch with Customer Support.

To prevent this from happening in the future, there are many measures you can take to protect your account, such as resetting your password every few months, and not using passwords you have used on other sites. There is also a great guide herefor some more measures on protecting your account.

If you see an email from Spotify, and can’t tell if it’s legit, use this checklist. Of course, Spotify makes sure that all user records and platforms are completely secure around the clock.

I hope this helps.