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I need someone to help me from Spotify. I created an account on my samsung phone was enjoying it. Jus this week I added on premium fee and planned on staying member.
Last night something happended where the app was removed from my phone. I am not what happened.
The problem is I don't know my username or password. I am stupid and didn't write it down at the time. Everytime i try to put in my emails as the username its just says invalid'
I would love to get this back up and running so I can enjoy them app. Otherwise i want to cancel the paymetns that I am making as I can't get access.
Hi there @JamesSchell!
I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.
They can also be reached through their Facebook Page SpotifyCares or their Twitter Handle @SpotifyCares.
If you use the online contact form instead of Facebook or Twitter, make sure to check your inbox and junk folder for an email from Spotify.
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