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So this account I am typing this question from is my old, free account. I had gotten sick of my music and made a new account. I can't remember how long ago, I get ECT, but it was over a year. This time I set it up with premium. I was happy but was only using it on my phone and never signing in/out, it was automatically always in. So I don't remember the password. The issue with this is that the reset password button does NOT work for my situation because I entered my email wrong when signing up for this second account. And now I cannot access my account on any device other than my phone and I am paying for this account so this matters to me, I emailed spotify and got a garbage auto reply email back, I was pretty **bleep**. So I can't figure out how the heck to get legit support from spotify?? I just need to talk to someone, I'll verify its actually my account and my debit card paying that subscription.. but theres no freaking way to do that?
Solved! Go to Solution.
Thanks so much, they have since answered, asking for more info. Sorry I had jumped to the conclusion that the auto reply was all I was going to get and got super frustrated. My apologies. Once again thank you. Emailing support@spotify.com seems to be the way to go I've been promised help getting my account back.
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