Need help (Urgent)

[M4ndycm]

hi I cant seem to log into my account using my email address, i think i may have miss typed my email address when registering.
i have given you my bank details for my email address & have not received any emails regarding welcoming to your service
i can log in using my Facebook account but nothing is loading.
What do you suggest i do......?
thank you Mandy

[Peter__]

Hey! Welcome to the community 🙂 

When you registered, did you not create a dedicated Spotify username and password to log in using? 

Logging in with your email address is only for accounts created via Facebook. 

Peter

[M4ndycm]

Still nothing.... dosnt reconise my password!!!
getting to the point i wish id never joined this site........looks like i'll be paying for nothing as no one wants to help!!!!!

[Peter__]

No need to worry! 😉 

If you get in touch with the customer services team directly using the online contact form they will be able to get this sorted out for you without a doubt!

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter