Announcements

Need help, can login to website but not in phone app

Solved!

Need help, can login to website but not in phone app

Hello,

 

Hoping someone can help.  I am able to login to the website no problem, but not through the app on my Note 4.  Keeps saying invalid password, but its 100% correct.  I've gone through the pasword reset many times, even uninstalled and re-installed spotify on my phone.  It just keeps saying invalid password.   Can an administrator help?   I don't even use facebook so it couldn't be any conflict there. 

 

Thanks

Reply

Accepted Solutions
Marked as solution

Hey @sdsauna,

 

Can you try logging in with your username instead of your email address?

 

Let me know if that works 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @sdsauna,

 

Can you try logging in with your username instead of your email address?

 

Let me know if that works 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

This worked for me, thank you.

Suggested posts