Need help cancelling a subscription

[NicFrank]

My son had a facebook account and I set up to pay for his Spotify premium.  Long story short, he can no longer get into that account and we have made him a new one.  Problem is, I have been paying for Spotify Premium since December and it hasn't been used. I cannot log into this account to deactivate it.  Is there someone who can help me with this?

[Joe]

Use the online contact form and someone at Spotify can help get this sorted. If you get an automated reply, make sure to reply to it directly (even though it says not to) to speed things along.