Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Need help changing the country

Need help changing the country

Hi, I am currently on the United Kingdom spotify (with premium membership)  but have moved to the US. I changed my credit card information to my US credit card and then when I go back into "Edit Profile" under Account Settings, it still says United Kindom in my "country" section, and it will not let me click on it to change it. 

 

How do I change my premium membership from the UK to the US?

 

Thanks so much in advance!!

Reply
2 Replies

I suggest you contact support so they can help you change the country

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hey @lnutteruk no need to use the contact form for this one actually. Your country will change to the US on your next payment date. Let us know if you need help with anything else, thanks!

Suggested posts