Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey there!
So...Spotify official support is the only team that can do this. They can be reached through their Twitter Handle @SpotifyCares or through the online contact form. If the link didn't work the way you wanted, I recommend trying Twitter or looking for the "general" area of the contact form.
If you submit the contact form instead of the Twitter Message, make sure to check your inbox and junk folder for an email from Spotify.
Cheers!
If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?
Try this option - With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.
Cheers!
If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?
For step 4, there should be a button that says, I still need help. Do you see that? It's below the text.
If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?
Try this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.
Cheers!
If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…