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My phone just died (drained out of power) for a few hours. Now my account was signed out. The problem is I don't remember the e-mail or password I used just the username. I have a premium account which ends in October 23 what should I do?
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Hi  @jedgatus thanks for posting in the Spotify Community! 

 

You can use this reset password form with your username to reset the password of your account. You can also check through your email accounts to find Spotify emails, perhaps in your junk folder. If you've mail from Spotify you've found the correct account (it'll most likely be from a no-reply email account).

 

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Screen Shot 2016-03-03 at 2.43.49 PM.png

I have tried it before and still got no emails. 1 problem is once i entered the email (I assumed I used for this account) it says that I used facebook and have to reset my password for it. I do know my password but I still cant log in.

I'm a little confused @jedgatus! Did you sign up through facebook or through email? Either way I think you should maybe contact Spotify Care as they'll be able to dig up your account for you. You can get them through this anonymous contact form, so you'll not need any user ID. Hope you solve it! 

 

If this post solved your issue - Accept it as a solution. If you like my post - Please add likes to it.

Screen Shot 2016-03-03 at 2.43.49 PM.png

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