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Need help restoring my account

Need help restoring my account

Hi, Ive sent 3 emails and 2 forms and wont get any answers. My account got hacked and dont got acess to the old email anymore. Can prove im the owner by giving the old password, old email, Credit Card nmr and more. 

Username: CarlUlvesten

Wanna change email since im still subscribing and cant unsubscribe from premium since im not getting acess...

Reply
1 Reply

Hey there!

 

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

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