Need help subscribing to premium

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Need help subscribing to premium

natulmer
Newbie

Hello!

So I decided that I wanted to upgrade my spotify to the student subscription ($4.99 a month plus tax) but for some reason when I get to the page where I am supposed to insert my credit card information, that part will not load. I can click continue, but then the page yells at me for not plugging in my credit card information even though the part where I put the information in won't stop loading. Please let me know what I can do to help this situation thank you!

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Re: Need help subscribing to premium

Rock Star 24
Rock Star 24

Hey @natulmer and welcome to the Spotify Community!

 

Can you try clearing your cache and cookies and then try to complete the purchase process? Maybe you can also try using another browser.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Solution!

Re: Need help subscribing to premium

Rock Star 24
Rock Star 24

Hey @natulmer and welcome to the Spotify Community!

 

Can you try clearing your cache and cookies and then try to complete the purchase process? Maybe you can also try using another browser.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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