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Need to change E-mail address on my Spotify Account

Need to change E-mail address on my Spotify Account

So I created my account with Facebook

My e-mail and password are not mine, they are really strange.

I've just experienced a hacking process in this account, so i really need some help to solve this incovinient.

Thanks a lot


1 Reply



If you're account has been hacked you can contact Spotify directly via the contact form here


Details of communication via @MattSuda:


"Support usually replies within 24-48 hours.

If you still have not gotten a reply:

Did you get a confirmation email from the contact form? It should be similar to "Spotify Support Case #XXXXXXX". If so, reply back to that email and tell them you still need help.


If you got an automated reply email telling you to check the help section or the community, you need to reply back to it saying you still need help, even if it's from a no-reply address.


If you never got an email, look in your spam folder to see if there is an email in there. Make sure you are checking the email account you used on the contact form."

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